What can I expect on my first visit?

On your first visit, we will go through an assessment and collect information about your health history. After that, your therapist will assess and create a treatment plan for you. At this time it is essential to inform your therapist if you have any medical conditions or are taking any medications. To fully understand your situation, your massage therapist will listen to your concerns and individual needs as well as other factors that may be contributing to your situation. Using the information from your health history, your therapist will work with you to create a tailored treatment plan that addresses your specific needs and helps you regain the ability to resume your normal activities to the greatest extent possible.

Do I need a doctor’s referral?

There is no requirement to have a doctor’s referral to see us. Depending on your health care plan, insurers may require a referral before you will be covered. Please check with your insurance company if you need one to be reimbursed for the treatments.

How many sessions will I need?

After the assessment, we will create a treatment plan which fits your lifestyle and physical requirements. Our goal is to help you with your issue.

What kind of medical conditions do you treat?

We provide therapeutic massage, accurate assessment, and targeted treatment to address a multitude of soft tissue pain ranging from bad posture to recurring injuries. Neuromuscular therapy is used to treat many different soft tissue problems. The following list is a small example of issues that may be helped by neuromuscular therapy: neck pain, back pain, muscular pain, joint pain, trauma and sports injury, and post-surgical treatment.

How can I schedule an appointment?

You can book your appointment online on our booking page up to two hours before the appointment start time, or you can call or text us at (650) 468-0541 and we will be happy to find a time that works for you.

What should I do if I need to cancel my appointment?

If you need to reschedule your appointment, you can log into your account and make changes anytime.  For late-notice cancellations, please call us directly at (650) 468-0541 as soon as possible. Cancellations without 24-hour notice may result in a charge for your session, as that time has been set aside specifically for you. 

What forms of payment do you accept?

We accept cash, check, credit card, debit card, or payments via Venmo. A credit or debit card is required to reserve your appointment, however, you are not charged for anything until after the appointment is completed. After your appointment, you can choose another form of payment.

Can I buy a Gift Card online?

Yes, you can. Go to My Account, scroll down and press on the button “Gift Cards”. Enter the dollar amount that would you like to load on the card. Choose the payment method, and you have done it.

What should I wear to my appointment?

Please ensure that your clothes are appropriate for the area of your body that you expect us to be working on lightweight athletic clothes (no heavy waistbands, jeans, or heavy pockets) or a light/loose t-shirt or tank top.